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Home / Help & FAQs / 500 Internal Server Error
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Error Code: 500 Internal Server Error

Server Connection Timeout

Problem: The EPFO database is currently experiencing an exceptionally high volume of queries and timed out your request.

Step-by-Step Resolution

  1. Avoid peak hours (10:00 AM - 1:30 PM). Try again between 6:00 AM - 9:00 AM or after 8:00 PM.
  2. Clear your browser cache and DNS, or use Incognito mode.
  3. Use the official UMANG Mobile App, which uses a dedicated API gateway.

Still facing issues?

If the error persists after following these steps, you may need to file a formal grievance with the regional office.

File a Grievance
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